LEGAL
A short, plain statement of what happens when you use this website or send us an inquiry.
Effective 13 November 2026
efchemical.com is a static site. Pages are served as files; there is no application backend, no database, no user accounts and no server-side form handler. Entering text into a form on this site does not transmit it to us or store it on our server.
The quote form runs entirely in your browser. When you press "Open email draft", it assembles what you typed into a message and hands it to your own email application. The message is sent by your mail provider under your own account terms, and arrives at peter@ef-global.cn.
Nothing is submitted to our server in that process. If your email application does not open, the "Copy text" button puts the same content on your clipboard so you can paste it into an email yourself.
The form includes a hidden field that is invisible to people. Automated spam tools tend to fill it; when they do, the draft is silently discarded. We do not collect or read its contents.
An inquiry normally contains your name, company, country, email address, and the technical details you give us — material, machine, mesh or grade, estimated volume, destination port and target result. We use this only to answer the question, recommend a grade, prepare a quotation, and administer any resulting order.
Please do not send information you consider confidential before a non-disclosure agreement is in place. For controlled drawings or full process parameters, ask us for the NDA first.
We do not sell enquiry data, and we do not share it with unrelated third parties. A quotation may involve sharing the technical specification with the partner mine or toll processor that will produce the grade, and with the freight forwarder you nominate; that is limited to what the enquiry requires.
The site sets no cookies, uses no local storage for tracking, loads no advertising pixels and makes no requests to third-party services. Fonts, styles, scripts and images are all served from this domain.
That also means we have no behavioural analytics: we measure neither visits nor click paths through this website. Search engines may independently record that a page was crawled, under their own policies, which we do not control.
If analytics are introduced later, this section will be updated first, and analytics will only load after consent where consent is required.
Like any web server, our hosting provider records basic access data — requested path, IP address, user agent, timestamp and response status — for security and fault diagnosis. These logs are not used to build marketing profiles, and access is restricted to the small team that operates the server.
Business correspondence is kept for as long as needed to handle the enquiry, meet contractual and tax record-keeping obligations, and defend a claim. Samples and COA records are retained against their batch so a later delivery can be traced.
You can ask us to confirm what enquiry information we hold, correct it, or delete it where we are not legally required to keep it. Write to peter@ef-global.cn from the address used in the original enquiry so we can verify the request.
Enquiries may be handled from our Shenzhen office or our Hong Kong, China office, so your message can cross a border in the ordinary course of replying to it. We apply the same handling rules in both locations.
Controller / operator: EF GLOBAL CO., LTD, 126 Dongfa Road, Guangming District, Shenzhen, China. Email: peter@ef-global.cn. Tel: +86-755-23243278.
We may revise this page as the site changes. The effective date above will always move with the revision.
