CONTACT

The application is more useful to us than the budget

On a first contact, three things help most: the substrate or material, the machine or process parameters, and the target result. Give us those and the reply is a grade recommendation, not a price list.

Request a quote / TDS

The form opens your email client with the details filled in. You can also write to us directly.

What happens next

AcknowledgementYou get a confirmation email with our contact and the contracting entity named.

Engineering reviewWe come back with a grade against your material, machine and target. If it is uncertain, we send a sample to cut.

QuotationPackaging, loading port and Incoterms included. Shipment 3–5 working days after confirmation.

ENTITIES

Entities and addresses

EF GLOBAL CO., LTD

Shenzhen, China · 126 Dongfa Road, Guangming District, Shenzhen, China

Headquarters · contracting entity

EF GLOBAL CO., LTD

Hong Kong, China

Hong Kong · offshore contracts and FX settlement

Frequently asked

How do samples work?

1–2 kg trial samples of standard grades, freight collect, each with the COA of its batch. Terms negotiable on project orders.

What is the minimum order?

One pallet for standard grades. A trial does not require a full container.

How fast can you ship?

Standard grades are in stock and ship 3–5 working days after payment confirmation; full containers follow the port schedule.

Which trade terms?

FOB or CIF, confirmed per destination port at quotation. Contracting and invoicing entities are stated explicitly on every quotation.

What about test reports?

A COA ships with every batch. SDS and the full TDS are provided on request at no extra charge.

What if a grade has no published data?

We quote the code and mesh cut only. Tell us which grade you need and you get the measured data for that batch.

Which port do you ship from?

Shenzhen is the default loading port; other ports in South and East China on request. Loading port, sailing and Incoterms® 2020 terms are confirmed on the quotation. FCL is booked against your destination; LCL can run through your nominated forwarder.

How is it packed, and how much fits in a container?

Standard 25 kg woven bags, 40 per pallet, shrink-wrapped; 1,000 kg jumbo bags are also available. A 20 ft container takes 20–22 t of garnet: density reaches the weight limit before volume, and the exact load follows destination road-weight limits.